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EcoSmart vs Rheem Electric Tankless

Both ask your electrical panel for more than it probably has. That is the comparison, not the badge.

By Brijon M., Owner and writer, MadGrey LLC·Last updated October 10, 2026·How we pick →

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An open electrical panel with circuit breakers

EcoSmart wins on output and warranty: the ECO 27 delivers 27 kW at 240 V across three 40 A breakers with a lifetime limited warranty and a 6.6 GPM maximum. Rheem wins on serviceability: the RTEX-24 is 24 kW with a 99.8% thermal efficiency figure, a set point adjustable from 80 to 140°F in 1°F steps, and parts your local supply house actually carries. Both need a 200 A service to be realistic.

Electric tankless is the category where the brand argument is least important and the electrical argument is almost everything. The ECO 27 draws 113 A. The RTEX-24 is specified against a 200 A service. If your house has a 100 A or 125 A panel, the honest answer to this comparison is neither of them, and a service upgrade usually costs more than the water heater.

Side by side on published figures

The electrical demand is the specification that matters
EcoSmart ECO 27Rheem RTEX-24EcoSmart ECO 11
Output27 kW at 240 V24 kW at 240 V13.8 kW at 240 V; 11 kW at 220 V
Current draw113 ANot published; 200 A service specified54 A
Breakers3 x 40 A3 x 40 A1 x 60 A double-pole
Wire3 x 8 AWGNot published6 AWG
Maximum flow6.6 GPM5.9 GPM rated1.3 – 3.2 GPM by inlet temperature
Rise stated with the flow figure?NoNoYes — range given by inlet temperature
Minimum activation flow0.3 GPMNot publishedNot published
Set pointDigital80 – 140°F in 1°F stepsDigital, 1°F increments
Thermal efficiencyNot published99.8%0.998 energy factor
Dimensions17 in x 17 in x 3-5/8 inNot publishedNot published
Weight14.7 lbNot publishedNot published
WarrantyLifetime limitedNot publishedNot published

Neither brand publishes a rise-qualified flow figure for its whole-house units, which is the same transparency failure the gas side has. The ECO 11 is the exception on this page: it states a flow range of 1.3 to 3.2 GPM and says openly that where you land inside it depends on inlet temperature. That is the correct way to quote an electric tankless unit, and it is why the smallest unit here is the most honest one.

Quick picks

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Ranked picks with what each one is best for, our score and a link to check the current price on Amazon.
#ProductBest forPrice
1
An open electrical panel with circuit breakers
EcoSmart ECO 27The biggest electric unit most homes can actually feed: 27 kW across three 40 A breakers, 6.6 GPM maximum, and a lifetime limited warranty on the unit.
Maximum electric output
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2
Twin white basins in a bright bathroom
Rheem Professional Classic RTEX-24The value electric unit: 24 kW, 5.9 GPM rated flow and a digital set point in 1°F steps, from a brand whose parts your local supply house actually stocks.
Electric tankless on a budget
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3
A kitchen sink with a tall black faucet
EcoSmart ECO 11A single-fixture electric unit, not a whole-house one: 13.8 kW at 240 V delivering 1.3 to 3.2 GPM depending entirely on how cold your inlet water is.
One fixture, or a warm-inlet apartment
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The three units in full

An open electrical panel with circuit breakers

Pick 1 — Maximum electric output

EcoSmart ECO 27

The biggest electric unit most homes can actually feed: 27 kW across three 40 A breakers, 6.6 GPM maximum, and a lifetime limited warranty on the unit.

Published specifications for the EcoSmart ECO 27
Output27 kW at 240 V, single phase
Current draw113 A
Breakers3 x 40 A
Wire3 x 8 AWG
Maximum flow6.6 GPM
Minimum activation flow0.3 GPM
Dimensions17 in x 17 in x 3-5/8 in
Weight14.7 lb
Connections3/4 in NPT
WarrantyLifetime limited

What is good

  • Highest output of any single electric unit here, so it holds temperature at higher flow
  • Lifetime limited warranty on the unit is unusual at any price
  • 3-5/8 inches deep — it genuinely disappears on a wall
  • 0.3 GPM activation flow is the lowest on this page

What is not

  • 113 A of draw needs three circuits and, in practice, a 200 A service
  • The published flow is a maximum, not a rise-qualified figure — you have to do the rise math yourself
  • No buffer, so a sudden flow change is felt at the shower head

Skip it if: Skip it if your panel is 100 A or 125 A. Three 40 A circuits and 113 A of draw is a service upgrade, and a service upgrade usually costs more than the entire water heater.

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Specifications above from EcoSmart ECO 27 technical data (BIMobject). We have not tested this unit ourselves.

Twin white basins in a bright bathroom

Pick 2 — Electric tankless on a budget

Rheem Professional Classic RTEX-24

The value electric unit: 24 kW, 5.9 GPM rated flow and a digital set point in 1°F steps, from a brand whose parts your local supply house actually stocks.

Published specifications for the Rheem Professional Classic RTEX-24
Output24 kW at 240 V
Rated flow5.9 GPM
Breakers3 x 40 A
Service required200 A
Thermal efficiency99.8%
Set point range80 - 140°F in 1°F increments

What is good

  • Parts and warranty support through a brand with national distribution
  • Digital set point in single degrees rather than a notched dial
  • 99.8% thermal efficiency: effectively all the electricity lands in the water
  • Cheaper than the German-built alternatives at the same kW

What is not

  • Rheem quotes a rated flow rather than a published rise-versus-flow curve
  • Three 40 A circuits and a 200 A service requirement
  • No flow control, so high flow shows up as lower temperature

Skip it if: Skip it if you want to size from published data. Rheem lists a rated GPM without the temperature rise it was measured at, so you cannot check the number against your own inlet temperature the way you can with the Tempra.

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Specifications above from Rheem RTEX-24 / RTEX-27 product page; Pace Supply listing, RTEX-24, 240 V 24 kW 100 A. We have not tested this unit ourselves.

A kitchen sink with a tall black faucet

Pick 3 — One fixture, or a warm-inlet apartment

EcoSmart ECO 11

A single-fixture electric unit, not a whole-house one: 13.8 kW at 240 V delivering 1.3 to 3.2 GPM depending entirely on how cold your inlet water is.

Published specifications for the EcoSmart ECO 11
Output13.8 kW at 240 V; 11 kW at 220 V
Flow1.3 - 3.2 GPM depending on inlet temperature
Breaker60 A double-pole
Wire6 AWG
Current draw54 A
Energy factor0.998
Set pointDigital, 1°F increments

What is good

  • One 60 A circuit instead of three, which many existing panels can take
  • Honest published flow range tied to inlet temperature
  • Small and light enough for a utility closet or under a counter
  • Good match for a single shower in a warm-inlet region

What is not

  • 3.2 GPM is only reachable with warm inlet water
  • Still 54 A — not a plug-in appliance
  • No modulation headroom if a second fixture opens

Skip it if: Skip it as a whole-house heater anywhere north of the Sun Belt. At a northern winter inlet temperature it lands at the bottom of its range, which is a hand-wash flow rate, not a shower.

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Specifications above from EcoSmart ECO 6 / 8 / 11 specification sheet (PDF). We have not tested this unit ourselves.

Where EcoSmart wins

  • 27 kW is the highest output here, and in electric tankless, kilowatts are capacity. Nothing else substitutes for them.
  • A lifetime limited warranty on the unit, which no other electric tankless unit in our registry matches.
  • A published 0.3 GPM minimum activation flow, the lowest on this page — it will fire for a trickle at a bathroom faucet.
  • Published dimensions and weight, so you can plan the wall before the unit arrives: 17 by 17 by 3-5/8 inches and 14.7 pounds.
  • The ECO 11 as a genuinely useful small unit for one fixture or a warm-inlet apartment, on a single 60 A double-pole breaker instead of three circuits.

Where Rheem wins

  • Parts and service. Rheem is the brand whose components a local supply house stocks, and on an appliance that lives on three 40 A circuits, a part you can get the same day is worth something.
  • A 1°F set point across 80 to 140°F, which is a more useful adjustment range than most units publish and matters if you are feeding a mixing valve.
  • A published 99.8% thermal efficiency figure. All electric resistance heating is close to this by physics, but Rheem states it.
  • One less kilowatt of demand than the ECO 27 at 24 kW, which can be the difference between a feasible retrofit and a service upgrade.
  • The brand continuity argument — if the rest of the house is Rheem, one supplier handles the whole job.

The condition that flips it

Match the unit to the electrical reality
Your situationPickWhy
200 A service, cold inlet water, whole houseEcoSmart ECO 2727 kW is the most capacity available on a residential single-phase supply
200 A service, want local parts and a fine set pointRheem RTEX-2424 kW, 1°F steps, and a parts channel that exists in every state
One fixture, or a warm-inlet apartmentEcoSmart ECO 11One 60 A circuit instead of three, and it states its flow range honestly
100 A or 125 A panelNeither — a gas tankless or a tank unitThe service upgrade costs more than the appliance
Northern winter inlet, two showers at onceNeither — a 199,000 BTU gas unitNo residential electric tankless covers that rise at that flow
Want the longest warranty on the unit itselfEcoSmart ECO 27Lifetime limited; Rheem does not publish an equivalent term

What both brands get wrong

They quote flow without the temperature rise it was measured at. A maximum GPM on an electric tankless unit is an arithmetic ceiling: kilowatts divided by the rise you demand. The same ECO 27 that delivers 6.6 GPM in a Florida summer delivers a fraction of that at a Minnesota February inlet temperature, and the spec sheet does not say so. If you want the arithmetic rather than the marketing, the tankless sizing chart does it by rise, and the Stiebel Eltron Tempra is the one electric unit in our registry that publishes the full curve.

Pick EcoSmart if...

  • You have the service for 113 A and want the most capacity available.
  • A lifetime limited warranty on the unit matters to you.
  • You need a small single-fixture unit on one circuit — that is the ECO 11.
  • You want published dimensions and weight before you commit to a wall.

Pick Rheem if...

  • You want parts and service you can get locally.
  • A fine set point across 80 to 140°F is useful to you.
  • One fewer kilowatt of demand helps the install.
  • The rest of the house is already Rheem.

What goes in with it

A water heater is a system, not a box. These are the parts that go in with it, and the ones people discover they need halfway through the job.

  • Flush kit

    The annual descale is not optional on a tankless unit, and you need a pump, hoses and a bucket.

  • Descaler solution

    What actually dissolves the scale once the kit is hooked up.

  • Recirculation pump

    Fixes the cold-water delay that makes new tankless owners call a plumber.

Questions people actually ask

›Is EcoSmart or Rheem better for an electric tankless water heater?
EcoSmart for raw capacity and warranty: 27 kW, a 6.6 GPM maximum and a lifetime limited warranty on the ECO 27. Rheem for serviceability: 24 kW, a set point adjustable in 1°F steps from 80 to 140°F, and parts a local supply house stocks.
›How many amps does an EcoSmart ECO 27 draw?
113 A at 240 V, across three 40 A breakers with 8 AWG wire on each. That is why a 100 A or 125 A panel makes the unit impractical without a service upgrade.
›What electrical service does the Rheem RTEX-24 need?
Rheem specifies a 200 A service and three 40 A breakers for the 24 kW RTEX-24. The published figures do not include a total current draw, so plan from the breaker count and the service requirement.
›Will an electric tankless water heater run two showers at once?
Only in a warm-inlet climate. Flow on an electric tankless unit is kilowatts divided by the temperature rise you are asking for, so the same unit that covers two showers in Florida covers one in a northern winter. A 199,000 BTU gas unit is the answer where the inlet is cold.
›Is the EcoSmart ECO 11 a whole-house unit?
No. It is 13.8 kW at 240 V and states its own flow range as 1.3 to 3.2 GPM depending on inlet temperature. That is a single fixture, or a warm-inlet apartment, not a house.
›Which has the better warranty?
EcoSmart, on published terms: a lifetime limited warranty on the unit. Rheem does not publish an equivalent figure for the RTEX-24 in the listings we used.