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Navien Water Heaters

A buffer tank and a pump inside the cabinet. That is the whole product thesis, and it solves a real problem.

By Brijon M., Owner and writer, MadGrey LLC·Last updated October 6, 2026·How we pick →

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A plumbing manifold with multiple pipe runs leaving it

Navien's NPE-A2 range puts a buffer tank and a recirculation pump inside the heater cabinet — its ComfortFlow system. That is specifically aimed at the cold-water sandwich on short repeated draws. The NPE-240A2 delivers 11.2 GPM maximum, modulates from 13,300 to 199,900 BTU/h, and vents in 2-inch PVC with a 1/2-inch gas connection.

Navien is a tankless and combi specialist with a Korean parent, and it has built its North American position on one idea executed consistently: put the things people bolt onto a tankless install inside the unit.

The problem ComfortFlow solves

A tankless heater has no reservoir, so it reacts to flow. Turn a draw on and off quickly — somebody washing hands while a shower runs, or a dishwasher cycling — and the heat exchanger cools between firings, producing a slug of cool water. That is the cold-water sandwich, and it is the complaint that distinguishes a merely adequate tankless install from a good one.

A buffer tank gives the unit a small reservoir to draw from while the burner catches up. It is a genuinely sound engineering answer rather than a marketing feature, and it is most valuable in exactly the households that buy tankless: multi-bathroom houses with overlapping short draws.

Quick picks

Tap any row to read the full assessment below, or go straight to Amazon from the right-hand column. We earn a commission on qualifying purchases at no extra cost to you.

Ranked picks with what each one is best for, our score and a link to check the current price on Amazon.
#ProductBest forPrice
1
A washer and dryer in a plain utility space with pipework above
Navien NPE-240A2The high-flow pick: 11.2 GPM and a built-in buffer tank plus recirculation pump, which is what stops the cold-water sandwich on short, repeated draws.
Big draws and long pipe runs
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2
Copper pipework running along a light wall
Rinnai SE+ RSC199iNThe pick when you want hot water fast at a far bathroom and have no dedicated return line: ThermaCirc360 recirculates through the cold line instead, and the 15-year heat exchanger warranty is the longest here.
Recirculation without a return line
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3
A plumbing manifold with multiple pipe runs leaving it
Rheem Prestige RTGH-95DVLNThe condensing gas tankless most houses should start with: 5.5 GPM at a 70°F rise covers two showers in a cold-inlet climate, and the 12-year residential heat exchanger warranty is the longest on this list.
Most whole-house gas jobs
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The picks in full

Copper pipework running along a light wall

Pick 2 — Recirculation without a return line

Rinnai SE+ RSC199iN

The pick when you want hot water fast at a far bathroom and have no dedicated return line: ThermaCirc360 recirculates through the cold line instead, and the 15-year heat exchanger warranty is the longest here.

Published specifications for the Rinnai SE+ RSC199iN
FuelNatural gas
Gas input199,000 BTU/h
Maximum flow11 GPM
Efficiency0.95 UEF
InstallationIndoor only
RecirculationThermaCirc360 — works with or without a dedicated return line
Warranty15-year heat exchanger, 5-year parts, 1-year labor

What is good

  • Built-in recirculation means no separate pump, timer or control to buy and wire
  • ThermaCirc360 can use the cold supply as the return, which is the difference between a half-day job and a re-pipe
  • 15-year heat exchanger warranty
  • 0.95 UEF keeps it inside most utility rebate thresholds

What is not

  • Indoor installation only — no outdoor variant of this exact model
  • Natural gas only in this model number
  • Crossover recirculation through the cold line puts warm water in the cold tap for a few seconds

Skip it if: Skip it if you are plumbing a new build where a dedicated return line is going in anyway. You would be paying for the integrated pump twice over, and a plain condensing unit plus a separate pump is cheaper and easier to service.

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Specifications above from Rinnai RSC199iN product page. We have not tested this unit ourselves.

A plumbing manifold with multiple pipe runs leaving it

Pick 3 — Most whole-house gas jobs

Rheem Prestige RTGH-95DVLN

The condensing gas tankless most houses should start with: 5.5 GPM at a 70°F rise covers two showers in a cold-inlet climate, and the 12-year residential heat exchanger warranty is the longest on this list.

Published specifications for the Rheem Prestige RTGH-95DVLN
FuelNatural gas (LP variant sold separately)
Gas inputUp to 199,900 BTU/h
Flow at a 70°F rise5.5 GPM
Maximum flow9.5 GPM at a 35°F rise
EfficiencyUp to 0.93 UEF, stainless condensing heat exchanger
Minimum activation flow0.4 GPM
VentingUp to 150 ft of 3-inch PVC; 60 ft of 2-inch PVC
Dimensions18-1/2 in W x 9-3/4 in D x 27-1/2 in H
Warranty12-year heat exchanger (residential), 5-year parts, 1-year labor

What is good

  • The 70°F-rise figure is published, so you can size it honestly instead of guessing from the headline number
  • Condensing design vents in PVC, which is far cheaper to run than stainless category III pipe
  • 0.4 GPM activation means a trickle at a bathroom faucet still fires the burner
  • Long PVC vent runs let you put it where the gas line already is

What is not

  • Needs a gas line sized for nearly 200,000 BTU/h — many existing 1/2-inch runs are not
  • Condensate has to go somewhere, which means a drain or a condensate pump
  • Annual descaling is not optional on hard water

Skip it if: Skip it if your gas meter and line cannot carry 199,900 BTU/h. Upsizing the gas line is often the single largest cost in a tankless conversion, and no amount of unit quality fixes a starved burner.

Check price on Amazon

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Specifications above from Rheem RTGH series specification sheet (PDF); Pace Supply listing, RTGH-95DVLN, 199 kBtu/hr. We have not tested this unit ourselves.

The published specifications

Navien NPE-240A2
SpecificationValue
Heat input range13,300 to 199,900 BTU/h
Maximum flow11.2 GPM
Efficiency0.95 UEF
Heat exchangersDual stainless steel
RecirculationComfortFlow built-in buffer tank and pump; NaviCirc for no-return-line operation
Venting2-inch PVC
Gas connection1/2 inch
WarrantyNot stated in the quick-facts document; check the current warranty document

The install advantages people miss

  • 13,300 BTU/h minimum fire. The widest modulation range here, which means a single bathroom faucet does not force the burner to run far above the draw.
  • 2-inch PVC venting. Smaller than the 3-inch many condensing units want, which makes an awkward retrofit route feasible.
  • A 1/2-inch gas connection. Easier to make up than larger fittings, though the gas SUPPLY still has to carry nearly 200,000 BTU/h — the connection size is not the constraint.
  • NaviCirc, which recirculates through existing supply lines with no dedicated return and no external pump or controls.

Where it is weaker

  • More internal components. A pump and a buffer tank are two more serviceable items inside the cabinet. The counter-argument to integration is always serviceability.
  • No rise-qualified flow figure published prominently — 11.2 GPM is a maximum, like most of this category. Rheem's 5.5 GPM at a 70°F rise is the kind of figure that lets you size honestly.
  • Warranty terms not stated in the summary documentation, as above.
  • Overkill for a small home. In a one-bathroom house the buffer tank is solving a problem you do not have, and you are paying for it.

Our verdict

Buy a Navien NPE-A2 for a multi-bathroom house with long pipe runs and overlapping short draws, which is the usage pattern that exposes every other tankless unit. The buffer tank genuinely earns its place there, and NaviCirc can save a re-pipe.

For a simpler install — one or two bathrooms, a short vent route, no recirculation needed — a plain condensing unit with a published rise-qualified flow figure and clearly stated warranty terms is the easier purchase. Navien vs Rinnai.

What goes in with it

A water heater is a system, not a box. These are the parts that go in with it, and the ones people discover they need halfway through the job.

  • Flush kit

    The annual descale is not optional on a tankless unit, and you need a pump, hoses and a bucket.

  • Descaler solution

    What actually dissolves the scale once the kit is hooked up.

  • Recirculation pump

    Fixes the cold-water delay that makes new tankless owners call a plumber.

Questions people actually ask

›Are Navien water heaters good?
Yes, particularly for multi-bathroom houses. The NPE-A2 range's ComfortFlow buffer tank and built-in pump address the cold-water sandwich on short repeated draws, which is the real-world weakness of tankless heating.
›What is ComfortFlow on a Navien water heater?
A built-in buffer tank and recirculation pump inside the heater cabinet. The buffer smooths short repeated draws and the pump provides recirculation without external components.
›What is the flow rate of a Navien NPE-240A2?
11.2 GPM maximum, from a heat input range of 13,300 to 199,900 BTU/h. That is a maximum figure rather than a rise-qualified one, so check the unit's output at your own temperature rise before sizing.
›Can a Navien recirculate without a return line?
Yes. NaviCirc allows the NPE-A2 to recirculate either through an external recirculation line or through the existing supply lines, with no external pumps or controls required.
›What is the Navien warranty?
Navien's quick-facts documentation refers readers to its website for complete warranty details rather than stating the terms. Ask for the current warranty document before purchase — competing brands state 12 and 15-year residential heat exchanger terms plainly.
›Navien or Rinnai?
Navien for a buffer tank that smooths short repeated draws and NaviCirc recirculation. Rinnai for a stated 15-year heat exchanger warranty and ThermaCirc360. Both are strong; the buffer tank is the differentiator. Full comparison.

Sources